Customer Service - Is The Customer Always Right? How to Deal With Customer Complaints
Poor customer service can really hurt the profitability of your business
A question I have seen asked time and time again in the customer service sector is, 'is the customer always right?' And how do I deal with customer complaints. In this blog I hope to provide some answers and help you keep your customers happy even if they have a complaint.
Let's take a look the the first two rules I
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